Sr. UX Designer & Service Designer

Brian leads design teams to create products and services that people trust and love, that change behavior, that make work more productive, and that make life more interesting.

/ Engage Brian to:

Accelerate innovation across the customer journey down to every interaction.

Connect directly with your customers to gain insights that data alone can't provide

customer research

Align stakeholders around the customer problem by looking at key moments in the customer journey

customer journey mapping

Facilitate design workshops in which stakeholders align on the problem, and co-create and prioritize solutions

collaborative design sprints

Design & validate proofs of concept and prototypes; launch & iterate new products and service experiences

product & service design

Create messaging and content that create impact and compel action

messaging & content design

Lead, mentor, and grow design teams that deliver beautiful products and customer experience excellence

design leadership

Unlock creativity and collaboration to create ongoing impact.

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