Sr. UX Designer & Service Designer

Brian leads human teams and AI agents to create products and services that people trust and love, that change behavior, that make work more productive and life more interesting.

/ Engage Brian to:

Accelerate innovation across the customer journey and down to every interaction:

Connect directly with your customers to gain insights that data alone can't provide

customer research

Align stakeholders around high-priority pain points across the customer journey, and plot the experience strategy

journey mapping & strategy setting

Facilitate design innovation workshops to align stakeholders, generate high-priority solutions

collaborative design sprints

Design & validate proofs of concept and prototypes; launch & iterate new products and service experiences

product & service design

Create brand identities, messaging, and content that compel action

branding, messaging, content design

design leadership

Better experience, greater impact.

Lead and mentor teams to deliver product and customer experience excellence

Explore Portfolio